Order a Repeat Prescription

*Please request your prescription online or in-person as we are no longer taking repeat prescription requests over the phone*

1. How can I order repeat medications?

You will need to order your repeat prescription on a weekly or monthly basis depending on the medication and what you have agreed with your GP. It is the patient’s responsibility to make sure they do not run out of medication.

  • Order online via the NHS App  – This is the quickest and easiest way to order!
  • Admin request via Patient Triage on the homepage during the day
  • In person at the Surgery by speaking to our reception team
  • By post- You can send in your repeat prescription request by sending it to us. Please bear in mind this might take longer depending on the post.
  • Chemists in your area may operate prescription pick-up and delivery services however, they are unable to order the medication for you unless authorised by the Doctor to do so – speak to reception about this

2. When will my medication be ready to collect?

Your prescription will be available for collection at your chosen pharmacy within 2 working days (not including weekends/bank holidays). If you require a medication review, we will contact you.

3. Where do I collect my prescription from?

All prescriptions now get sent to your nominated pharmacy via EPS (Electronic Prescription Service). This means you can collect your medication straight from the pharmacy rather than coming into the surgery first for your prescription slip. Use the NHS App or contact reception to change your nominated pharmacy.

4. How will I know my medication is ready at my pharmacy?

We DO NOT routinely send messages or emails to confirm a prescription is ready to collect so please check with your local pharmacy.

*Please note that there are certain medications that may need a clinical consultation for before being issued. If you have any issues ordering your prescription online or if you need a medication review, please contact our reception team for help.

For emergency prescriptions, please use the NHS 111 Emergency Prescription Service.

The new NHS App is a simple and secure way to access NHS services and allows you to order your repeat prescriptions yourself! Download it from the App Store or Google Play on your phone or tablet to:

  • Check your symptomsGet the NHS app
  • Find out what to do if you need urgent help
  • Book and manage appointments at your GP surgery
  • Order repeat prescription
  • View your GP medical records securely
  • Register to become an organ donor
  • Choose how the NHS use your data

How can I get more information about the NHS app?