Radford Medical Practice 0115 6973018

NTU Student Health Centre 0115 6978651

Order a Repeat Prescription

There are several ways to order your repeat prescription, please note that you can only request medicines that your doctor has advised you to take on a regular basis. If you are unsure you can check by looking at the tick box on the right hand side of your prescription.

Please note that there are certain medications that you will need an a clinical consultation for e.g. the contraceptive pill and medications that need a regular review. If you have any issues ordering your prescription online or if you need a medication review, please contact our reception team.

We advise all patients to request their medication 3-4 working days prior to when they will be taking their last dose. 

Please request your prescription online as we are no longer taking repeat prescription requests over the phone. 

How do I order my medications online?

The new NHS App is a simple and secure way to access NHS services and allows you to order your repeat prescriptions yourself! Download it from the App Store or Google Play on your phone or tablet to:

  • Check your symptoms
  • Find out what to do if you need urgent help
  • Book and manage appointments at your GP surgery
  • Order repeat prescription
  • View your GP medical records securely
  • Register to become an organ donor
  • Choose how the NHS use your data

How can I get more information about the NHS app?

Get the NHS app

Methods you may use to order your repeat medications include:

  • Order online via the NHS App
  • Admin request via Patient Triage on the homepage
  • In person at the Surgery
  • Chemists in your area may operate a prescription pick-up and delivery services however they are unable to order the medication for you unless authorised by the Doctor to do so, you can look on the NHS web site for information.
  • All prescriptions now get sent to your nominated pharmacy via EPS (Electronic Prescription Service). This means you can collect your medication straight from the pharmacy rather than coming into the surgery first for your prescription slip.
  • By post including a stamped addressed envelope

Your prescription will be available for collection within 48 hours (not including weekends/bank holidays). We are not able to take repeat prescriptions over the telephone. We do not routinely send messages or emails to confirm a prescription is ready to collect so please check with your local pharmacy. 

For emergency prescriptions, please use the NHS 111 Emergency Prescription Service.

Date published: 8th October, 2014
Date last updated: 16th January, 2024