We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records please contact the Practice Manager.
Data protection & information governance
The General Data Protection Regulation (GDPR) is the law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.
The security of e-mail
There are a number of potential risks when using e-mail of which users should be aware. This is a non-technical (and very simplified) explanation of some of the confidentiality risks which exist.
Issues with e-mail
When you send an e-mail message, the message is sent in clear text, so anyone can read the content.
It is unlikely that the message you send will go straight to the computer from where it will be read. The message will be sent to a computer nearer to its final destination like a sequence of post boxes. Each time the e-mail goes through a post box, a copy remains in the post box. Because of the way the internet works, it is impossible to know how many post boxes the e- mail will go through on its journey. See figure 1.
In figure 1, the message remains in post boxes (1) and (2) until the owners of those post boxes delete the message, even if the sender and receiver delete the message. So anyone who gains access to the post box has access to your e-mail message.