Please view our practice policies and procedures below:
Complaints
Complaints Leaflet Complaints Policy All complaints will be dealt with in a non discriminatory manner. Patients, carers and relatives will not be treated adversely as a result of having made ... [continue] Complaints
Data Protection
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Data Protection
Freedom of Information
Please see the below attachments: Freedom of Information Model Publication Scheme Data Protection and Confidentiality Policy Freedom of Information Act Generic policy and handbook v 2 2021
Zero Tolerance Procedure
Violent or abusive behaviour The Practice takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent ... [continue] Zero Tolerance Procedure
