Please view our practice policies and procedures below:
Please note: We may record, store, monitor and use any email, telephone or other communication with you for our training purposes, crime prevention, and to improve the quality of our services.
Complaints
Complaints Leaflet Complaints Policy All complaints will be dealt with in a non discriminatory manner. Patients, carers and relatives will not be treated adversely as a result of having made ... [continue] Complaints
Data Protection
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Data Protection
Freedom of Information
Please see the below attachments: Freedom of Information Model Publication Scheme Data Protection and Confidentiality Policy Freedom of Information Act Generic policy and handbook v 2 2021
Zero Tolerance Procedure
Violent or abusive behaviour The Practice takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent ... [continue] Zero Tolerance Procedure
Date published: 22nd February, 2022
Date last updated: 14th April, 2023
