1. I need information from my medical record – where do I start?
If you or your representative wish to get access to your medical records you can do this by requesting it from your GP, also known as submitting a ‘Subject Access Request’.
Think about what information you are needing from your record, including any dates, Clinician/Hospital names or medical conditions when submitting your request. Please put as much information as possible to help us deal with your request efficiently.
If you need a Medical Report completing, see our page here for more information.
2. How can I view my medical records?
Online access (via NHS App) – You may already be able to see your medical records on the NHS app from September 2023 – onwards or the date you registered (if it is after this date).
How do I log in to the NHS App?
Alternatively, you or your representative can request your Detailed Coded Record on the NHS app to view:
- GP Consultations
- Immunisation history
- Test results
- Hospital/clinic documents
This option is the easiest way to view your medical record and will give you access to your past and any future GP records online.
Electronic copy (Email) – You or your representative can request a copy of information from your medical record to be sent to you via secure email. This is a safe way to view, download and save any medical information you have requested.
Hard copy (Paper) – You or your representative can request that a copy of the information requested from your medical record is printed for you to collect at the GP surgery. This will require photo ID upon collection by the patient. Please request electronic copies where possible.
3. How do I submit a request to my GP for my medical records?
Fill in our request form here: Access to Medical Records Request Form
Once completed, email the form to us: nnicb-nn.c84117@nhs.net
We will action all requests within 28 days however, if we require any additional information, a member of the team will be in touch and then the 28 day timeframe will commence.
*ALL requests for medical records must be assessed by a clinician or a suitably trained member of staff beforehand. There is a turnaround of up to 28 days – we cannot complete requests urgently.*
For more information visit the ICO website here.
DISCLAIMER
For some medical record/report requests we use a processor, iGPR Technologies Limited(“iGPR”), to assist us with responding to report requests relating to your patient data, such as subject access requests that you submit to us (or that someone acting on your behalf submits to us) and report requests that insurers submit to us under the Access to Medical Records Act 1988 in relation to a life insurance policy that you hold or that you are applying for. iGPR manages the reporting process for us by reviewing and responding to requests in accordance with our instructions and all applicable laws, including UK data protection laws. The instructions we issue to iGPR include general instructions on responding to requests and specific instructions on issues that will require further consultation with the GP responsible for your care.
See our Privacy Notice here for more information on how your data is processed.
Your Data Matters to the NHS
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.
Find out how this data is used and how to opt out on the following link:
https://www.nhs.uk/your-nhs-data-matters/ –
The opt out form is under the ‘make your choice’ tab. You can email this to our Practice website to inform us of your decision: nnccg.c84117@nhs.net
