*Please note – due to increasing demand on the NHS, the process of accessing your medical records and completion of medical reports may take longer than normal*
FULL NHS APP ACCESS & SUBJECT ACCESS REQUESTS (SARs)
If you or your representative wish to apply for access to your medical records please complete our Access to records request form. You can request online access, electronic or physical access via this form. Requesting electronic or physical copies of your record is known as a SUBJECT ACCESS REQUEST. We ask that you fill out the form below to allow us to deal with your request efficiently. A third party e.g. a Solicitor, can make a Subject Access Request on your behalf with your consent to request copies of your records so to avoid duplication of work and potential fees, we advise that you keep hold of any medical records you are provided with by your GP. For more information visit the ICO website here.
Detailed Medical Records Online & Copies of Your Medical Record
For access to GP consultations, immunisations, test results and hospital letters we advise patients to please tick ‘I am applying to access my full records online via NHS App‘ on the Access to Records Request Form. This will give you full access to your past and future GP records online.
How do I log in to the NHS App?
For any other requests, please state if you want an electronic or paper copy and what is it you are requesting. The request must be assessed by a clinician or a suitably trained member of staff beforehand.
Part of the form needs to be completed by yourself, the data subject, then return it to us via email or in person for actioning. The form will go to our member of staff who will be in contact with you regarding the request. We aim to deal with requests in line with GDPR and take no longer than 28 days to complete unless previously stated. The form must be completed each time you request a copy of your medical records and there may be a charge allocated if duplicate requests are made.
Access to Medical Records Request Form
Practice email address: nnicb-nn.c84117@nhs.net
Accessing medical records on the behalf of someone else?
Patients can request access to their own medical record or request access to medical records on behalf of someone else. The request must be assessed by a clinician or a suitably trained member of staff beforehand. There are different levels of access and this depends on decisions of the practice and the contents of the medical record. The time it takes for us to grant access depends on the complexity of the request. The only reason for access being denied would be due to considering the risk and the best interest of the patient.
Once you have filled in the form, please send it to our practice email address or alternatively, you can hand it in to our reception team. If you have requested your medical records to be emailed to you, we will send it via secure email and you will need to create a free Egress account to view the documents.
PRIVATE INSURANCE & MEDICAL REPORTS
If you have an insurance or medical report to be completed by the GP, you will need to hand in or email us a copy of the report with your details provided. This is a private service which will incur a fee (see Fees for Non-NHS Services). The practice requires pre-payment before any report is given to the GP, so we will invoice you and require payment confirmation/remittance advice. The average turnaround for completion of medical reports is 28 days, but due to increased demand this may take longer. The GP cannot complete medical reports urgently as they have to prioritise GP appointments and NHS services so please make sure you provide us with the medical report in a timely manner to avoid delays.
Practice email address: nnicb-nn.c84117@nhs.net
Your Data Matters to the NHS
Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.
You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.
Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.
Find out how this data is used and how to opt out on the following link:
https://www.nhs.uk/your-nhs-data-matters/ –
The opt out form is under the ‘make your choice’ tab. You can email this to our Practice website to inform us of your decision: nnccg.c84117@nhs.net
