Radford Medical Practice 0115 979 2691

Nottingham Trent University
Student Health Centre 0115 848 6481

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to Medical Records

*Please note due to an increased demand, the process of accessing your medical records may take longer than normal*  Access to Medical Records Request Form If you would like to ... [continue] Access to Medical Records

askmyGP – how it works

We are pleased to advise patients that we are making a significant investment in IT services for the practice and have purchased an online consultation system. How it works for ... [continue] askmyGP – how it works

Carers

Access our Carers Identification and Referral Form here. Definition of a Carer: Individuals, irrespective of age, who provide or supervise a substantial amount of care on a regular basis to a ... [continue] Carers

Chaperone Service

Where a chaperone is not routinely provided patients must be aware that they are able to ask for one without feeling difficult. What is a Chaperone?  A chaperone is an adult who ... [continue] Chaperone Service

Complaints

Complaints Leaflet Complaints Policy All complaints will be dealt with in a non discriminatory manner.  Patients, carers and relatives will not be treated adversely as a result of having made ... [continue] Complaints

Data Protection

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Data Protection

Fees for Non- NHS services

Service provided Radford patients   NTU Students (a discounted fee is applied to some services) Sick notes/certificates Private Sick notes for academic purposes only   Straight forward certificate of fact ... [continue] Fees for Non- NHS services

Flu Season Information

Booking your Flu vaccine: *Please note that people in the 50 to 64 year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, ... [continue] Flu Season Information

Freedom of Information

Please see the below attachments: Freedom of Information Model Publication Scheme Data Protection and Confidentiality Policy Freedom of Information Act Generic policy and handbook v 2 2021  

How to register at Radford Medical Practice

Patients wanting to register with us please contact reception to discuss.   Radford Medical Practice welcomes new patients who live within our practice catchment area. Check to see if you ... [continue] How to register at Radford Medical Practice

Patient Charter

Radford Medical Practice and Student Health Centre Dr K Kaur, Dr R Shah and Dr H Wright. Our mission statement:  We aim to provide the highest level of care possible ... [continue] Patient Charter

Patient survey and results

Results from the Patient Survey 2020:  54% of patients found receptionists at the practe ‘very helpful’. 80% of patients said that the practice is open at convenient times. 80% of ... [continue] Patient survey and results

PLT- Staff Training Dates

We will be closed for staff training (Protected Learning Time) on the following days: Tuesday 14th September 2021 We will advertise on the home page of our website and on ... [continue] PLT- Staff Training Dates

Practice boundary

Please use the map below to see if you are within our practice boundary

Zero Tolerance Procedure

Our Practice staff are here to help you. We aim to be as polite and helpful as possible to all patients. If you consider that you have been treated unfairly ... [continue] Zero Tolerance Procedure